Using The Profile & Payments Page

The Profile & Payments page lets you view and manage your organisation’s billing information, payment method, subscriptions, invoices, and addresses.

1. Click Admin
2. Select Organisation.
3. Select Profile & Payments.

Select Edit in the Billing Details section to update your organisation’s billing information.

From this page, you can:

Select to Skip To Section:

• Pay outstanding invoices or contact Support for assistance.
• View the next invoice date and access past invoices.
• Review active subscriptions, registered devices, and add-ons.
• View available plans and entitlements.
• Review or edit the billing name, contact, payment method, currency, and billing and shipping addresses.

Pay outstanding invoices or contact Support for assistance.

Pay Now - will take you through to your invoices; more information on this section can be found here.
Contact Support - Clicking this will open an email draft for you to contact accounts.

 

View the next invoice date and access past invoices.

Clicking Past Invoices - will take you through to your invoices; more information on this section can be found here.

Review active subscriptions, registered devices, and add-ons.

Review your organisation’s active subscriptions, including the number of plans currently in use and the devices registered to them. You can also see any additional features or services included as add-ons. More information on the Plans Entitlements Page click here

 

Review or edit the billing name, contact, payment method, currency, and billing and shipping addresses.

Click Edit to update Details. 

Identity - If you wish to have a different name display on your invoice. You will need to update this information under Profile and Payments.

Payment - Is how you have set up your account to pay.

Addresses - Update Billing and Shipping Addresses.

For further help, please contact us at [e-mail]